Terms of Service

TERMS OF SERVICE

Please review these Terms of Service carefully before utilizing our online store. By browsing, accessing, or placing an order on FanGear Pro, you agree to be bound by the terms, conditions, and operational policies detailed herein.

BINDING AGREEMENT

Accessing FanGear Pro constitutes acceptance of these commercial and operational terms.

SUPPORTER EDITIONS

All items are high-grade supporter replicas engineered for casual lifestyle wear and fandom.

BUYER PROTECTION

Backed by our transparent 30-day return policy, encrypted checkout, and tracked shipping.

1. GENERAL CONDITIONS & STORE OPERATOR

Identification of the service operator and general rules governing site usage.

This website is operated by FanGear Pro ("we", "us", or "our"). Throughout the site, the terms "you", "your", and "user" refer to any individual accessing or making a purchase on our platform.

We reserve the right to refuse service, modify product availability, or update website functionality at our discretion. Any new features, merchandise collections, or site tools added to the current storefront shall also be subject to these Terms of Service. Continued use of the website following any posted revisions constitutes acceptance of those changes.

2. PRODUCT DESCRIPTIONS, EDITIONS & ACCURACY

Clarifications regarding supporter versions, fabric styling, and visual rendering.

Supporter & Fan Edition Disclaimer

FanGear Pro supplies high-quality supporter and replica-grade fan apparel. Our garments replicate the authentic look of game-day kits but feature softer, relaxed, and breathable cuts tailored for daily comfort. Products are not sold as game-worn or authentic on-field equipment.

Display Colors & Minor Tolerances

We make every effort to display garment colorways, trims, and crest details as accurately as possible. However, because computer monitors and mobile screens calibrate color temperatures differently, we cannot guarantee your display will reflect color tones with 100% exactitude.

3. PRICING, CURRENCY & SHIPPING THRESHOLDS

Pricing structure, checkout transparency, and delivery fee calculation.

All catalog prices are denominated in United States Dollars (USD). International payments will be automatically calculated into your domestic currency by your payment gateway or credit card issuer at checkout without hidden margins added by FanGear Pro.

Prices for our jerseys are subject to change without prior notice. Our delivery pricing structure remains transparent and strictly fixed:

Free Standard Insured Shipping: Automatically applied to all orders with a product subtotal of $57.00 and above.
Standard Flat Delivery Fee: A flat rate of $7.00 applies to orders totaling below $57.00.
Transit Timeline: Standard deliveries typically land within 7–15 business days following carrier collection. Full shipping details are set forth in our Shipping Policy.

4. ORDER ACCEPTANCE, AMENDMENTS & CUSTOMIZATION

Guidelines on order verification, personal modifications, and custom printing rules.

6-Hour Modification Window

To modify an address, adjust jersey sizes, or cancel an order, email fangearprohelp@outlook.com within 6 hours of checkout. Once packages enter fulfillment, rerouting is impossible.

Custom Kit Terms

Jerseys ordered with custom personalized fan names and numbers require 1–2 extra days of curing. Due to their unique nature, personalized kits cannot be returned or restocked unless a printing defect occurs.

Order Refusal & Fraud Prevention

We reserve the right to decline or cancel orders that flag automated anti-fraud security warnings, display inaccurate billing details, or exceed standard individual household consumer quantities.

5. RETURNS, EXCHANGES & REFUND PROTOCOLS

Clear rules governing size swaps, defective goods, and merchant accountability.

Scenario	Customer Eligibility	Resolution Protocol
Size Mismatch / Fit Exchange	Within 30 calendar days of confirmed delivery	Free size exchange with zero restocking fees
Defective Print or Store Error	Reported within 48 hours of delivery with photos	100% free reshipment or full refund
Change of Mind (Blank / Player)	Unworn, unwashed, brand tags attached	Full item refund (customer covers return transit)
Custom Name & Number Kits	Personalized with custom fan names	Final sale; non-refundable unless factory defective

For complete operational instructions on submitting claims and acquiring localized depot return addresses, please read our dedicated Returns & Exchanges Policy.

6. INTELLECTUAL PROPERTY & TRADEMARK DISCLAIMER

Fair use declaration, descriptive terminology, and proprietary assets.

All trademarks, team names, club badges, and athletic league designations referenced on FanGear Pro (including references to NFL, NBA, MLB, NHL, NCAA, and Soccer leagues) are utilized strictly for descriptive identification purposes under fair use doctrine to accurately convey the aesthetic style of the merchandise.

FanGear Pro is an independent commercial retail entity and is not directly endorsed by, affiliated with, or officially sponsored by any professional sports league, collegiate board, or athletic brand. All website visual designs, code scaffolding, graphic banners, and proprietary content remain the intellectual property of FanGear Pro.

7. PROHIBITED CONDUCT & LIMITATION OF LIABILITY

Rules ensuring platform integrity and limits of merchant liability.

Prohibited Platform Uses

You agree not to use our storefront for unlawful purposes, transmit malicious software or code, scrape product catalog data without consent, or interfere with payment gateway security infrastructure.

Limitation of Merchant Liability

In no event shall FanGear Pro, its directors, employees, or logistics agents be liable for incidental, indirect, or consequential damages resulting from platform downtime, customs holding times, or delivery disruptions beyond reasonable control.

8. FREQUENTLY ASKED QUESTIONS ABOUT OUR TERMS

Can I cancel an order once the 6-hour modification window closes?

Once an order exceeds the 6-hour window, it enters automated sorting and carrier assignment, meaning it cannot be intercepted in transit. However, you can still return non-custom jerseys for a full refund under our 30-day return guarantee upon delivery.

Are there any hidden handling or restocking fees on returns?

None whatsoever. FanGear Pro operates with a zero-restocking-fee policy. For sizing exchanges, we dispatch your replacement size free of additional reshipment fees.

How are disputes or order issues resolved?

We strive to settle all customer inquiries amicably and quickly through direct communication. Simply email our dedicated support desk at fangearprohelp@outlook.com and we will work out a fair resolution within 12–24 business hours.

QUESTIONS REGARDING OUR TERMS OF SERVICE?

Our customer operations and legal support team are available to clarify any contractual, ordering, or policy questions. Contact us directly for a swift response.