Shipping Policy

SHIPPING & DELIVERY POLICY

Fast, tracked, and insured worldwide delivery. Every jersey dispatched from FanGear Pro is carefully inspected by hand, packed securely in discreet packaging, and assigned an end-to-end tracking code.

FREE SHIPPING OVER $57

Orders under $57 enjoy a low flat standard rate of just $7.00 worldwide.

7–15 BUSINESS DAYS

Average transit time to the US, Canada, UK, Australia & European destinations.

100% TRACKED & INSURED

Monitor your package from sorting release straight to your doorstep.

1. SHIPPING RATES & DELIVERY THRESHOLDS

Transparent international rates with zero hidden handling charges at checkout.

1.1 Standard Insured Shipping (Worldwide)

Order Value	Shipping Cost	Estimated Transit Time
Under $57.00	$7.00	7–15 business days
$57.00 and above	FREE	7–15 business days

2. ORDER PROCESSING & DISPATCH TIMELINES

Every jersey is prepared and evaluated with strict quality standards before carrier collection.

Standard In-Stock Jerseys

Orders for in-stock supporter jerseys (Soccer, NFL, NBA, MLB, NHL, NCAA) are typically inspected, packed, and dispatched within 1–3 business days (excluding weekends and statutory holidays).

Custom Printed & Player Kits

Jerseys requiring customized nameplates, star player numbering, or tournament sleeve patches undergo precision heat-bonding and curing. Please allow an additional 1–2 business days for quality personalization.

3. ORDER TRACKING & DELIVERY MILESTONES

Stay informed about your order's journey from dispatch to final delivery.

Step 1 Order Confirmed & Dispatched

Once your parcel is handed over to our international carrier, an automated confirmation email containing your tracking code and carrier link will be sent immediately.

Step 2 Tracking Synchronization (24–48 Hours)

Please allow 24 to 48 hours for tracking portals to update initial milestone scans while the package moves through international air sorting facilities.

Step 3 Final-Mile Local Courier Delivery

Upon arriving in your destination country and clearing customs, final delivery is completed by your primary postal service (e.g., USPS in the US, Royal Mail in the UK, Canada Post, Australia Post).

Want to check the milestone status of your parcel right now? Visit our dedicated Order Tracking Portal with your order number or tracking ID.

4. CUSTOMS, ADDRESS ACCURACY & TRANSIT INSURANCE

Everything you need to know about seamless and risk-free delivery.

Customs & Import Duties

For the vast majority of consumer deliveries to the US, UK, EU, and Australia, jerseys pass duty-free under standard low-value postal allowances. In rare instances where local customs duties arise, they remain the buyer's responsibility.

Address Adjustments

Made a typo in your shipping address or zip code? Email fangearprohelp@outlook.com within 6 hours of placing your order. Once handed to the sorting carrier, routing cannot be altered in transit.

Lost or Stalled Package Protection

Every parcel is fully insured. If your tracking stops updating for over 14 consecutive business days, contact our team immediately. We will initiate a formal trace and dispatch a replacement or issue a full refund.

5. FREQUENTLY ASKED QUESTIONS ABOUT SHIPPING

Will multiple jerseys ship together in one parcel?

Yes. Orders containing multiple jerseys are combined into a single insured parcel whenever possible. If an item in your order is a custom personalization requiring additional curing time, we may split-ship to get in-stock gear to you faster at zero extra charge.

Do you deliver to APO/FPO military addresses and PO Boxes?

Yes, we deliver to PO Boxes and military APO/FPO destinations via standard international postal networks. Please ensure your unit, box number, and zip code are accurately formatted at checkout.

What packaging do you use?

All jerseys are packed in weather-resistant, discreet, and plain waterproof mailers. There are no price tags or conspicuous branding on the exterior, making them completely safe for birthday gifts and holiday surprises.

What happens if I am not home during delivery?

Your local carrier (such as USPS, Royal Mail, or national post) will either deposit the package in a secure mailbox/porch location or leave a delivery notice card with collection details at your closest local postal branch.

HAVE A QUESTION ABOUT YOUR SHIPMENT?

Our dedicated support crew is on standby to assist with tracking updates, address confirmations, and dispatch inquiries. Reach out directly and we will respond within 24 business hours.